We provide support via our email helpdesk system. Our response time is in between 24 business hours -72 business hours. We have support ticket system with SLA/Escalation/Overdue rule. For critical support or emergency, we respond ASAP.
We have our knowledgebase for most frequent questions & answers.
Our normal business response timing - Mon to Friday - 11.30 AM to 8.00 PM (Indian Standard Time)
We are closed on Saturday & Sunday.
Critical/Emergency Support - 24X7 [Only for priority customers]